Privacy Policy

Effective Date: July 5, 2025

Chenxi Aluminum (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the data you provide to us via our website or other interactions.

1. Information We Collect

We may collect and process the following types of personal information:

  • Full Name
  • Company Name
  • Email Address
  • Phone Number
  • Country/Region
  • Inquiry Details or Order Requests
  • Website usage data through cookies or analytics tools

2. How We Use Your Information

We use your personal information to:

  • Respond to inquiries and provide quotations
  • Process and fulfill orders
  • Offer customer service and technical support
  • Improve our website, services, and communication
  • Send product updates or marketing emails (with your consent)

3. Legal Basis for Processing

We process your data based on:

  • Your explicit consent
  • The necessity to perform a contract (e.g. to fulfill your order)
  • Our legitimate interest (e.g. improving our services)

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share it only with:

  • Logistics and shipping providers
  • Payment processors
  • Third-party service providers who support our operations
  • Government authorities, if legally required

All third parties are contractually obligated to keep your data secure and confidential.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletion of your data
  • Withdraw consent at any time
  • Opt out of marketing communications
  • File a complaint with a data protection authority (if applicable)

To exercise your rights, please contact us directly (see Section 9).

7. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

  • Analyze website traffic
  • Improve user experience
  • Remember your preferences

You can manage cookie settings in your browser at any time.

8. Data Security

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Chenxi Aluminum
No. 13, Hengzhengang Industrial Zone, Shishan Town, Foshan, Guangdong, China

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

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