Frequently Asked Questions (FAQs) for Chenxi Aluminum
1. What types of aluminum products do you offer?
We manufacture aluminum profiles, tubes, rods, ingots, honeycomb panels, and composite panels for architectural, industrial, and furniture use.
2. Do you offer customized aluminum profiles?
Yes. We support OEM & ODM services. Just send us your drawings or design specifications.
3. What is your minimum order quantity (MOQ)?
Our typical MOQ is 500 kg per item. Contact us for smaller trial orders.
4. Can I get a sample before placing a bulk order?
Yes. We provide samples for most products. Sample cost and shipping fees apply.
5. What surface treatments are available?
We offer anodizing, powder coating, electrophoresis, sandblasting, polishing, and more.
6. What is your production lead time?
Typically 15–25 working days after confirming order and receiving deposit.
7. What are your payment terms?
30% deposit by T/T, 70% balance before shipment. L/C and other terms negotiable.
8. Do you ship internationally?
Yes. We ship to over 50 countries via sea, air, or courier, depending on order size.
9. How is product quality guaranteed?
We follow ISO 9001 standards and conduct strict QC inspections during production and before shipment.
10. How do I place an order or get a quote?
Send us an inquiry via our contact form or email. Include product details and quantity. We’ll respond within 24 hours.